Times of Wayne County - Computer News

HELP ME!

Computers often need both repair and upgrading. As they're built in "modules," they're relatively easy to fix - that is if you correctly diagnose the problem. Often, it's nearly impossible, though, as the same set of symptoms can originate either from hardware or software. To help solve the conundrum, a new service titled HelpmeRemote.com has become available. It's not cheap, and in some cases, it'll be necessary for you to go "under the hood," so it's not for everyone either. It is, however, a welcome addition to the number of ways the ubiquitous beige boxes can speedily be put back in operation!

HelpMeRemote is easy to use. Simply connect through the Internet and sign up. If you can't get to the Net, call 866-637-1536. From there, the procedure is straightforward. You'll be asked numerous questions, and in some cases, you might need to download diagnostic software. HelpMeRemote's Tech Representatives will walk you through whatever steps are needed to diagnose the problem. No question or problem, its literature states, is too small. Setting up home networks, burning a CD, how to clear spyware and eliminate pop-ups, printer woes, getting software to run or recommending an upgrade instead of replacement is within their purview.

Computers aren't the only items HelpMeRemote handles. Palm Pilots, PDA's of all types, MP3 and I-Pods, digital cameras and a plethora of other electronic gadgets is on their list.
There are plans for all types of customers, from individuals to businesses. One plan, for example, costs $90 an hour or $399 for 300 minutes. Another is $30 for 15 minutes and $75 for 40. As each person's needs vary, the company will advise you of the best deal for you. Remember, with computers, a relatively simple operation can easily turn into a nightmare. HelpMeRemote is one of the better solutions!

GENERAL MOTORS AND THE INTERNET - GM and numerous other auto firms have for a number of years offered motorists their OnStar service or their proprietary equivalent. For less than $20 monthly, OnStar phones police if your airbag goes off, tells them where you are, and acts as an all-around emergency and helpline service. Their commercials also tout the ability to open your vehicle's door if you lock the keys inside. Now the firm is offering a free monthly vehicle diagnostic check. Made possible by your car's many computers, it'll check your engine and transmission, perform diagnostics on your airbags, give your antilock brakes the once-over, check your tires' air pressure and generally perform numerous other necessary but usually neglected tasks. OnStar then e-mails you the results. Though obviously another way for GM to make money, there's no doubt such checks can alert you to problems that'll leave standing by the roadside, fuming. Everyone wins with this: your car will last longer and be safer if you perform maintenance when it's due; GM then gains a more satisfied customer. In Guru's opinion, it's well worth the cost for the average motorist!