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 Since 2000, our parent company,
Professional Computer Associates
(PCA), has provided corporate clients with fast, reliable worry-free computer services - ranging from general network support and maintenance, to high-level design, deployment and implementation.
In 2005, PCA launched HelpMeRemote.com, a new service designed for individual and home-based users of technology. We offer the same fast, comprehensive technical support that PCA's corporate clients enjoy, with the added convenience of contract-free, real-time remote access. HelpMeRemote.com customers can contact us just once for a specific question - or once a day if they need to. Now home users can be assured that they are receiving the same level of support that businesses enjoy - without walking out the door.
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Client Testimonials
Dear Kim,
I wanted to personally thank you for the amount of time and attention you and your technician Chris gave to me last week. Never in a million years did I imagine that I could accidentally install Windows XP on my computer a second time without removing the first instance! Strange as it was, your professional and soothing manner kept me from panicking while Chris did the necessary research to figure out how to help me undo what I had done and put my machine back together again.
Timing is everything, Kim, and your speed in addressing my problem kept it from snowballing by affecting my clients. Thank you again for your professional manner and competent service.
Yours truly,
Terence P. Ward
President
Green and Clean Corporation
| | "This is the best technology we've ever used I love the program"
"Joe Romeo"
"Thank You Bob for all your help. I have been frusterated with this for 2 weeks."
"Naomi"
"You know how much I depend on you guys...... thanks"
"C. Heller"
"I appreciate the fact that I can see the work as it's done..."
"Joe Limardi"
"Carrie was superb. Using this tool allowed us to walk through it with her and learn. It eliminated the job of trying to describe the screen to her so that it was quicker and we were able to follow along."
"Anonymous"
"The best help I've ever received.......and I didn't have to wait for someone to come to my door !"
"Audrey"
"Excellent customer service. Easy way to make friends with my computer."
"Kathleen Durham"
"The customer support rep stayed with me until the problem was fixed even after their posted hours! Service was great!"
"Cynthia"
"Ingenuity on top of expertise and intellect. it's a winning but rare combination. Combined with patience and courtesy, you guys have put it all together so that the customer wins and you have a terrific service. Thanks again!"
"Kerry Smith"
"I am relieved to know there is a service with great support staff like Morgan out there. Now I don't have to try and get through the minefield alone! Thanks so much."
"Stephen Zacks"
"The problem was fixed perfectly in a short time, after having my questions unable to be answered by other help desks. I highly recommend HelpMeRemote!!"
"Lloyd Kautz"
"Will use your service again-great help for the folks without much experience."
"Fred Perry" |
"I recently had the pleasure of meeting with Bob Shoemaker in his place of business. I was most impressed with his goal of providing long term employment and a solid company for his employees.
After having experienced Bob's staff working on my computer recently and knowing him from BNI, I can confidently say that his goal is clearly going to come into being. The reason I am so sure of this is that anyone with the level of determination, integrity and common sense that Bob has about his business can't help but succeed.
It's a pleasure to know Bob and I would not hesitate to recommend Professional Computer Associates to anyone in need of skilled, courteous computer assistance."
Suzen Larsen King
Coach Suzen
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I would like to compliment the customer service that we have continuously received from all of the consultants at Professional Computers. Whenever we give you a call of distress, because of problems either with our computers or with our printers, you or one of your staff, speedily arrives to fix the problem. I fell so fully supported by all of you.
I have also found that by asking you to purchase equipment for us, I always receive a better product and a better price than we could do alone.
I have recommended you to a few of our vendors and will continue to recommend you any time that I can for your expertise and the speed in which you provide solutions.
Most sincerely,
Marilyn Miklau
Vice-President
Antique & Vintage Woods of America, Ltd.
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